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Billing Process

Billing Process

The billing administration is performed by Morneau Shepell.

Each group will receive an invoice for the benefits during the month prior to the coverage month. For example, invoices for July’s coverage will be mailed in late June. Payment is due on the 1st of the month for that coverage month.

All cheques for monthly premiums must be made payable to

“Morneau Shepell Ltd., In Trust”.

All additions, changes, and terminations must be made on the Plan Member Enrolment Form or the Notice of Change Form, as applicable. To ensure that Plan Member changes are reflected on your next monthly premium statement, please provide notification to Morneau Shepell prior to the 12th of the month. The forms may either be emailed to or faxed to 1-877-464-0109. Changes received after the 12th of the month will be reflected on the following month’s premium statement.

Premiums become payable on the first of the month coincident with or next following the eligibility date. For example, if the Plan Member’s effective date is February 10th, the Plan Member becomes eligible to submit claims on the 10th but premium payments do not start until March 1st. If the Plan Member’s effective date is February 1st (rather than February 10th) then the eligibility date would be February 1st and premium payments would also start on February 1st.

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