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ONPHA Contact Information

Contact Information

For your convenience, we have compiled a list of telephone numbers of key contacts who can provide you with assistance on the administration of your insurance programs. If you are unsure of who to call, or have any questions, please contact Morneau Shepell at 1-866-432-8427. Our professional, experienced staff will gladly assist you with all aspects of your insurance programs.

Who should I call?

If you have questions on...
  • Joining ONPHA...

Ontario Non-Profit Housing Association
489 College Street, Suite 400
Toronto, ON M6G 1A5
Phone: 416-927-9144
Toll-Free: 1-800-297-6660
Fax: 416-927-8401


  • Requesting a quote...

  • Billings...
  • Supply requests...
  • Confirm rates...
  • Coverage...
  • Claims...
  • Checking your enrollment status...
  • Others...


Toll-Free: 1-866-432-8427
Fax: 1-877-464-0109

One Morneau Shepell Centre
895 Don Mills Road, Suite 700
Toronto, Ontario M3C 1W3

  • For Claims Inquiries for Life, AD&D, Long Term Disability and Weekly Indemnity...

The Co-operators
1920 College Ave
Regina, SK S4P 1C4
Toll-Free: 1-800-667-8164
Fax: 306-347-6812

  • For Pay-Direct Drug Card Information and Claims inquiries related to Extended Health Care and Dental Care...

Green Shield Canada
8677 Anchor Drive
P.O Box 1606
Windsor, ON N9A 6W1
Phone: 519-739-1133
Toll-Free: 1-888-711-1119
Fax: 519-739-0200

  • To access Employee and Family Assistance Program (EFAP) services and Human Resource Support Solutions (HRSS) services:

EFAP with Morneau Shepell: 1-844-880-9137

HRSS with Morneau Shepell: 1-800-387-4765

Still not sure who you should call?

If you are not sure who you should contact, please call us at 1-866-432-8427 or send us an e-mail; we'll be glad to help you.

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